Sales Contract
**SALES AGREEMENT**
**ARTICLE 1. PARTIES**
1.1. **Seller**: Pasioni Textile Import Export Industry and Foreign Trade Limited Company
Address: [Bozburun Neighborhood 7061/1 street no:4/1 Merkezefendi DENIZLI
Phone:+90 505 870 11 67
Email: marketing@pasioni.co
**ARTICLE 2. SUBJECT OF THE AGREEMENT**
2.1. The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers, the Distance Contracts Regulation and other relevant legislation regarding the sale and delivery of the products ordered electronically by the Buyer from the Seller's [www.pasioni.co](http://www.pasioni.co) website ("Website"). The provisions of the Code of Obligations and the Turkish Commercial Code apply to Buyers who are not considered consumers.
2.2. The Buyer accepts that he/she has been informed in a clear and understandable manner about all preliminary information such as the Seller's name, title, full address, telephone and other contact information, basic characteristics of the goods to be sold, sales price including taxes, payment method, delivery conditions and expenses and the use of the right of "withdrawal", that he/she has confirmed this preliminary information electronically and has subsequently ordered the goods.
2.3. The Preliminary Information on the Website and the invoice issued upon the order placed by the Buyer are integral parts of this contract.
**ARTICLE 3. CONTRACTUAL PRODUCT(S), DELIVERY, PAYMENT INFORMATION**
3.1. The Buyer accepts that he/she has been informed about the type and kind, code, quantity, brand/model, sales price, payment method, recipient, delivery address, invoice information and shipping fee of the product(s) purchased electronically and that he/she has approved this information before the payment is made. The person to be invoiced and the person who made the contract must be the same.
**ARTICLE 4. MATTERS ABOUT WHICH THE BUYER IS PRELIMINARILY INFORMED**
4.1. The Buyer accepts that he/she has been informed about the following matters by reading the "Order and Contract Preliminary Information Text" on the Website, before the Buyer accepts this contract on the Website and before entering into the obligation to place an order or make a payment:
- The seller's title and contact information, professional chamber information and current introductory information,
- Information about the basic characteristics of the product(s), total price including taxes, and shipping costs,
- Delivery, invoice and payment information of the product(s),
- Shipping restrictions for the Products stipulated by the Seller,
- In cases where the Buyer has the right of withdrawal, the conditions, period and procedure for exercising this right,
- Services that are started to be performed with the Buyer's approval before the expiration of the right of withdrawal period,
- The stages of the sales process during the purchase from the Website and the tools for correcting incorrectly entered information,
- Contact information and legal recourses through which the Buyer can convey complaints to the Seller in case of dispute.
**ARTICLE 5. ORDER & PAYMENT TERMS**
5.1. The TL amount of the products selected by the Buyer including VAT (total installment amounts in installment transactions) and all expenses including shipping fee, if any, are processed through the selected payment method after being approved by the Buyer and an order confirmation e-mail is sent to the Buyer before the products are shipped following the payment. Shipment will not be made without sending an order confirmation e-mail.
**ARTICLE 6. SHIPPING AND DELIVERY CONDITIONS**
6.1. The Seller shall send the products via the contracted cargo company within a maximum of 30 days. If the cargo company does not have a branch in the Buyer's location, the Buyer must receive the product from the nearest branch of the cargo company within 7 days at the latest; otherwise, the Buyer shall be responsible for all damages and expenses that may arise.
6.2. If the Buyer is not at the address at the time of delivery of the products and the persons at the address do not accept the delivery, the Seller is deemed to have fulfilled its obligation. The Buyer is responsible for following up on the delivery of the product. If the product is to be delivered to a person/organization other than the Buyer, the Seller cannot be held responsible for non-delivery. In this case, the expenses incurred due to late receipt of the product and/or return of the cargo to the Seller belong to the Buyer.
6.3. The Buyer is responsible for checking the product upon receipt and, if he/she sees a problem with the product caused by the cargo, not accepting the product and having a report drawn up by the cargo company officer. Otherwise, the Seller will not accept any liability.
6.4. If the product cannot be delivered within the legal period due to force majeure, the Seller shall immediately notify the Buyer of this situation. The Buyer may cancel the order or wait until the force majeure situation ends. If the product cannot be supplied, the Seller shall notify the Buyer within 3 days of learning of this situation and the Buyer shall cancel the order. Upon cancellation of the order, the Seller shall be obliged to return the total amount paid by the Buyer and the documents that bind the Buyer, if any, within 14 days at the latest. The Buyer shall not have any additional material or moral damage claims from the Seller.
6.5. If the bank/financial institution that owns the credit card does not pay the product to the Seller or demands a refund of the amount paid after the product delivery, the product shall be returned to the Seller by the Buyer within 3 days at the latest. If the non-payment is due to the Buyer's fault or negligence, the shipping costs shall be covered by the Buyer.
**ARTICLE 7. BUYER'S RIGHT OF WITHDRAWAL AND TERMS OF USE**
7.1. The Buyer has the right to cancel the order within fourteen (14) days from the date of receipt of the product without giving any reason and without paying any penalty. However, the Buyer may also exercise the right of withdrawal from the establishment of the contract until the delivery of the product.
7.2. The right of withdrawal cannot be exercised for the following products:
- Products whose prices change depending on fluctuations in financial markets,
- Products prepared in line with the Buyer's requests,
- Products that can spoil quickly or expire,
- Products whose protective elements such as packaging, tape, and seals have been opened and are not suitable for hygiene,
- Products that are mixed with other products and cannot be separated,
- Services that begin to be performed with approval before the expiration of the right of withdrawal period.
7.3. Notification of exercising the right of withdrawal must be made as follows:
- In case the right of withdrawal is exercised before the products are delivered to the Buyer, the Buyer may send the necessary notification to the e-mail address [hello@pasioni.co](mailto:hello@pasioni.co).
- In case the right of withdrawal is exercised after the delivery of the products, the Buyer must fill out the return form on the back of the invoice delivered with the product and deliver the product, complete and undamaged, to the cargo company specified by the Seller.
7.4. In case of exercising the right of withdrawal, the Buyer shall return the product as of the date of notification of withdrawal.