Return Process

Our customers' satisfaction is always at the forefront for us. Therefore, if you are not satisfied with your purchases from our site when you receive your product, you can initiate a return process. After receiving the products you want to return,

You can return it within 14 days.

Return Conditions

- Products to be returned must be unused, tags intact and in their original packaging.

- The products must be in resalable condition.

- Products that are custom made or cannot be returned for hygienic reasons are excluded from the return scope.

Return Process and Shipping

- To initiate your return request, you can contact our customer service or fill out the return form on our website.

- Returns can only be made via **Yurtiçi Kargo**. In this case, the shipping costs are covered by us.

- After the product reaches us, a detailed check is made. If there is no deficiency or damage, the return is approved and the refund process is initiated.

Refund

- Refunds for returned products will be made within * 7 business days]** after the product reaches us and is checked.

- Refunds will be made using the same payment method used during the purchase.

Important Note

- In order for your return process to proceed smoothly, make sure you pack your products carefully and deliver them to the cargo officer.

- You can always contact our customer service for questions about returns.