Our Return Policy

Return Process Our customer satisfaction is always at the forefront for us. For this reason, if you are not satisfied when you receive your product from our site, you can start a return process. You can return the products you want to return within 14 days after receiving them. Return Conditions - The products to be returned must be unused, their labels must not be removed and they must be in their original packaging. - The products must be in resalable condition. - Products that are specially produced or whose returns are not accepted for hygienic reasons are excluded from the return scope. Return Process and Shipping - To initiate your return request, you can contact our customer service or fill out the return form on our site. - The return can only be made through **Yurtiçi Kargo**. In this case, the shipping fee is covered by us. - A detailed check is made after the product reaches us. If there is no deficiency or damage, the return is approved and the refund process is initiated. Refund - The refund of returned products is made within * 7 business days]** after the product reaches us and is checked. - The refund is made in the same way as the payment method used during shopping. Important Note - In order for your return process to proceed smoothly, make sure you pack your products carefully and deliver them to the cargo officer. - You can always contact our customer service for questions about returns.